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How to contact GymRats support

The fastest way to reach us, in Portuguese or English.

Written by Arthur Magalhães

The quickest way to reach the GymRats team is a DM on Instagram: @gymratsapp.

To help us sort it out faster, include:

  • the email on your GymRats account (How to change account information)

  • your phone model (iPhone / Android) and app version

  • the group name and join code, if it's about a group

  • a screenshot of the problem

Most questions are already answered in this Help Center, so try searching here first.

Please note: this Help Center is articles only. We can't reply to messages here.

Billing questions: refunds and charges go through Apple or Google. See How to request a refund from Apple or Google.

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