# GymRats Help Center

> Advice and answers from the GymRats team

## English

### Account

- [How to change account information](https://help.gymrats.app/en/articles/10541862-how-to-change-account-information.md)
- [How to manage notifications](https://help.gymrats.app/en/articles/10542015-how-to-manage-notifications.md)
- [How to delete your account](https://help.gymrats.app/en/articles/10542043-how-to-delete-your-account.md)
- [I need help signing in.](https://help.gymrats.app/en/articles/10547542-i-need-help-signing-in.md)
- [Language settings](https://help.gymrats.app/en/articles/12733265-language-settings.md)

### Troubleshooting / FAQ

- [Why isn't Apple Health syncing?](https://help.gymrats.app/en/articles/10542263-why-isn-t-apple-health-syncing.md)
- [How do I backlog a check-in?](https://help.gymrats.app/en/articles/10542244-how-do-i-backlog-a-check-in.md)
- [How do I modify the activities for my group?](https://help.gymrats.app/en/articles/10542301-how-do-i-modify-the-activities-for-my-group.md)
- [My check-in is going to all the groups, how do I change this?](https://help.gymrats.app/en/articles/10542308-my-check-in-is-going-to-all-the-groups-how-do-i-change-this.md)
- [How can I reset the score in a challenge?](https://help.gymrats.app/en/articles/10542324-how-can-i-reset-the-score-in-a-challenge.md)
- [How are tie-breaks determined?](https://help.gymrats.app/en/articles/10542761-how-are-tie-breaks-determined.md)
- [How to reset my password?](https://help.gymrats.app/en/articles/10545725-how-to-reset-my-password.md)
- [What to do if you can't access your account](https://help.gymrats.app/en/articles/10541609-what-to-do-if-you-can-t-access-your-account.md)
- [Why aren’t my steps syncing?](https://help.gymrats.app/en/articles/12244322-why-aren-t-my-steps-syncing.md)
- [Check-in upload failure](https://help.gymrats.app/en/articles/12755725-check-in-upload-failure.md)

### Member Guide

- [Group types: Challenges & Clubs](https://help.gymrats.app/en/articles/10542102-group-types-challenges-clubs.md)
- [How to join a group](https://help.gymrats.app/en/articles/10542086-how-to-join-a-group.md)
- [Scoring modes](https://help.gymrats.app/en/articles/10542294-scoring-modes.md)
- [How to leave a group](https://help.gymrats.app/en/articles/10542131-how-to-leave-a-group.md)
- [Understanding Rankings](https://help.gymrats.app/en/articles/10542631-understanding-rankings.md)
- [Understanding time zones and days active scoring](https://help.gymrats.app/en/articles/10545652-understanding-time-zones-and-days-active-scoring.md)
- [How to delete a check-in](https://help.gymrats.app/en/articles/12649429-how-to-delete-a-check-in.md)
- [Scoring limits](https://help.gymrats.app/en/articles/12659997-scoring-limits.md)
- [About club competitions](https://help.gymrats.app/en/articles/12685268-about-club-competitions.md)
- [How to log multiple activities](https://help.gymrats.app/en/articles/12733375-how-to-log-multiple-activities.md)
- [Pose of the day](https://help.gymrats.app/en/articles/12834677-pose-of-the-day.md)

### Admin Guide

- [How to invite people to the group](https://help.gymrats.app/en/articles/10542114-how-to-invite-people-to-the-group.md)
- [How to edit group settings](https://help.gymrats.app/en/articles/10542298-how-to-edit-group-settings.md)
- [How to restart a challenge](https://help.gymrats.app/en/articles/10542333-how-to-restart-a-challenge.md)
- [How to remove or block someone from your group](https://help.gymrats.app/en/articles/10545747-how-to-remove-or-block-someone-from-your-group.md)
- [How to set up scoring limit](https://help.gymrats.app/en/articles/12243739-how-to-set-up-scoring-limit.md)
- [How to create teams](https://help.gymrats.app/en/articles/12260621-how-to-create-teams.md)
- [Invite settings](https://help.gymrats.app/en/articles/13506675-invite-settings.md)
- [Recalculate club winners](https://help.gymrats.app/en/articles/13730949-recalculate-club-winners.md)
- [Change group types](https://help.gymrats.app/en/articles/13754767-change-group-types.md)

### Check-in Guide

- [How to record a check-in](https://help.gymrats.app/en/articles/10542136-how-to-record-a-check-in.md)
- [Check-in verification](https://help.gymrats.app/en/articles/10542253-check-in-verification.md)
- [Connect your devices](https://help.gymrats.app/en/articles/10542258-connect-your-devices.md)
- [How to use hustle points](https://help.gymrats.app/en/articles/12244860-how-to-use-hustle-points.md)
- [Check-in Location](https://help.gymrats.app/en/articles/12573459-check-in-location.md)
- [Group selection](https://help.gymrats.app/en/articles/12962066-group-selection.md)
- [Custom activities](https://help.gymrats.app/en/articles/13506730-custom-activities.md)

### Device syncing

- [Apple Health](https://help.gymrats.app/en/articles/11649526-apple-health.md)
- [Health Connect](https://help.gymrats.app/en/articles/11649522-health-connect.md)
- [Samsung Health](https://help.gymrats.app/en/articles/11649527-samsung-health.md)
- [Mi Fitness](https://help.gymrats.app/en/articles/11649523-mi-fitness.md)
- [Zepp](https://help.gymrats.app/en/articles/11649512-zepp.md)
- [Strava](https://help.gymrats.app/en/articles/11649530-strava.md)
- [Fitbit](https://help.gymrats.app/en/articles/12834548-fitbit.md)
- [Garmin](https://help.gymrats.app/en/articles/12903683-garmin.md)
- [About Auto-Sync](https://help.gymrats.app/en/articles/13182186-about-auto-sync.md)

### Premium Subscription & Billing

- [About GymRats Pro](https://help.gymrats.app/en/articles/10542061-about-gymrats-pro.md)
- [How to cancel your subscription](https://help.gymrats.app/en/articles/10540884-how-to-cancel-your-subscription.md)
- [Why was I asked for payment when downloading a free app?](https://help.gymrats.app/en/articles/13668666-why-was-i-asked-for-payment-when-downloading-a-free-app.md)

## Português

### Conta

- [Como alterar as informações da conta](https://help.gymrats.app/pt/articles/10541862-como-alterar-as-informacoes-da-conta.md)
- [Como gerenciar notificações](https://help.gymrats.app/pt/articles/10542015-como-gerenciar-notificacoes.md)
- [Como excluir sua conta](https://help.gymrats.app/pt/articles/10542043-como-excluir-sua-conta.md)
- [Preciso de ajuda para fazer login.](https://help.gymrats.app/pt/articles/10547542-preciso-de-ajuda-para-fazer-login.md)
- [Configurações de idioma](https://help.gymrats.app/pt/articles/12733265-configuracoes-de-idioma.md)

### Solução de Problemas / Dúvidas Frequentes

- [Por que o Apple Health não está sincronizando?](https://help.gymrats.app/pt/articles/10542263-por-que-o-apple-health-nao-esta-sincronizando.md)
- [Como faço para registrar um check-in retroativo?](https://help.gymrats.app/pt/articles/10542244-como-faco-para-registrar-um-check-in-retroativo.md)
- [Como modifico as atividades para meu grupo?](https://help.gymrats.app/pt/articles/10542301-como-modifico-as-atividades-para-meu-grupo.md)
- [Meu check-in está indo para todos os grupos, como posso mudar isso?](https://help.gymrats.app/pt/articles/10542308-meu-check-in-esta-indo-para-todos-os-grupos-como-posso-mudar-isso.md)
- [Como posso reiniciar a pontuação em um desafio?](https://help.gymrats.app/pt/articles/10542324-como-posso-reiniciar-a-pontuacao-em-um-desafio.md)
- [Como são decididos os desempates?](https://help.gymrats.app/pt/articles/10542761-como-sao-decididos-os-desempates.md)
- [Como redefinir minha senha?](https://help.gymrats.app/pt/articles/10545725-como-redefinir-minha-senha.md)
- [O que fazer se você não consegue acessar sua conta](https://help.gymrats.app/pt/articles/10541609-o-que-fazer-se-voce-nao-consegue-acessar-sua-conta.md)
- [Por que meus passos não estão sincronizando?](https://help.gymrats.app/pt/articles/12244322-por-que-meus-passos-nao-estao-sincronizando.md)
- [Falha no envio do check-in](https://help.gymrats.app/pt/articles/12755725-falha-no-envio-do-check-in.md)

### Guia do Membro

- [Tipos de grupos: Desafios e Clubes](https://help.gymrats.app/pt/articles/10542102-tipos-de-grupos-desafios-e-clubes.md)
- [Como entrar em um grupo](https://help.gymrats.app/pt/articles/10542086-como-entrar-em-um-grupo.md)
- [Modos de Pontuação](https://help.gymrats.app/pt/articles/10542294-modos-de-pontuacao.md)
- [Como sair de um grupo](https://help.gymrats.app/pt/articles/10542131-como-sair-de-um-grupo.md)
- [Entendendo as Classificações](https://help.gymrats.app/pt/articles/10542631-entendendo-as-classificacoes.md)
- [Entendendo fusos horários e pontuação de dias ativos](https://help.gymrats.app/pt/articles/10545652-entendendo-fusos-horarios-e-pontuacao-de-dias-ativos.md)
- [Como excluir um check-in](https://help.gymrats.app/pt/articles/12649429-como-excluir-um-check-in.md)
- [Limite de pontuação](https://help.gymrats.app/pt/articles/12659997-limite-de-pontuacao.md)
- [Sobre as competições do clube](https://help.gymrats.app/pt/articles/12685268-sobre-as-competicoes-do-clube.md)
- [Como registrar várias atividades](https://help.gymrats.app/pt/articles/12733375-como-registrar-varias-atividades.md)
- [Pose do dia](https://help.gymrats.app/pt/articles/12834677-pose-do-dia.md)

### Guia do Administrador

- [Grupos Públicos vs Privados](https://help.gymrats.app/pt/articles/10542114-grupos-publicos-vs-privados.md)
- [Como editar as configurações do grupo](https://help.gymrats.app/pt/articles/10542298-como-editar-as-configuracoes-do-grupo.md)
- [Como reiniciar um desafio](https://help.gymrats.app/pt/articles/10542333-como-reiniciar-um-desafio.md)
- [Como remover ou bloquear alguém do seu grupo](https://help.gymrats.app/pt/articles/10545747-como-remover-ou-bloquear-alguem-do-seu-grupo.md)
- [Como definir um limite de pontuação](https://help.gymrats.app/pt/articles/12243739-como-definir-um-limite-de-pontuacao.md)
- [Como criar equipes?](https://help.gymrats.app/pt/articles/12260621-como-criar-equipes.md)
- [Configurações de convite](https://help.gymrats.app/pt/articles/13506675-configuracoes-de-convite.md)
- [Recalcular os vencedores do clube](https://help.gymrats.app/pt/articles/13730949-recalcular-os-vencedores-do-clube.md)
- [Alterar tipos de grupo](https://help.gymrats.app/pt/articles/13754767-alterar-tipos-de-grupo.md)

### Guia de Check-in

- [Como registrar um check-in](https://help.gymrats.app/pt/articles/10542136-como-registrar-um-check-in.md)
- [Verificação de check-in](https://help.gymrats.app/pt/articles/10542253-verificacao-de-check-in.md)
- [Conecte seus dispositivos](https://help.gymrats.app/pt/articles/10542258-conecte-seus-dispositivos.md)
- [Como Usar os Pontos Hustle](https://help.gymrats.app/pt/articles/12244860-como-usar-os-pontos-hustle.md)
- [Local de check-in](https://help.gymrats.app/pt/articles/12573459-local-de-check-in.md)
- [Seleção de grupo](https://help.gymrats.app/pt/articles/12962066-selecao-de-grupo.md)
- [Atividades personalizadas](https://help.gymrats.app/pt/articles/13506730-atividades-personalizadas.md)

### Sincronização de dispositivos

- [Apple Health](https://help.gymrats.app/pt/articles/11649526-apple-health.md)
- [Health Connect](https://help.gymrats.app/pt/articles/11649522-health-connect.md)
- [Samsung Health](https://help.gymrats.app/pt/articles/11649527-samsung-health.md)
- [Mi Fitness](https://help.gymrats.app/pt/articles/11649523-mi-fitness.md)
- [Zepp](https://help.gymrats.app/pt/articles/11649512-zepp.md)
- [Strava](https://help.gymrats.app/pt/articles/11649530-strava.md)
- [Fitbit](https://help.gymrats.app/pt/articles/12834548-fitbit.md)
- [Garmin](https://help.gymrats.app/pt/articles/12903683-garmin.md)
- [Sobre a sincronização automática](https://help.gymrats.app/pt/articles/13182186-sobre-a-sincronizacao-automatica.md)

### Assinatura Premium e Faturamento

- [Sobre o GymRats Pro](https://help.gymrats.app/pt/articles/10542061-sobre-o-gymrats-pro.md)
- [Como cancelar sua assinatura](https://help.gymrats.app/pt/articles/10540884-como-cancelar-sua-assinatura.md)
- [Por que me pediram um pagamento ao baixar um aplicativo gratuito?](https://help.gymrats.app/pt/articles/13668666-por-que-me-pediram-um-pagamento-ao-baixar-um-aplicativo-gratuito.md)