Skip to main content

The app is crashing when I try to upload a photo from the library.

Mack Hasz avatar
Written by Mack Hasz
Updated over 2 months ago

Current Status

We are aware that some users experience crashes when uploading photos from their Android photo library. Google is working on a fix that will be released in an upcoming Android update.

What You Can Do

If you experience a crash, please tap "Report" on the crash dialog. This helps Google's team resolve the issue faster.

We've also heard reports that the following worked as a fix: Remove all updates of the standard Gallery application from Samsung and install it again.

We apologize for the inconvenience and appreciate your patience.

Did this answer your question?