If you’re having trouble with your account, please try the following steps:
You can reset your password in the app. If you are not receiving the email, check your spam folder. Also, add “[email protected]” to your email contacts to ensure the email is delivered.
If you try to reset your password and receive the “Account does not exist” error, it’s likely that you entered your email incorrectly when you signed up previously. If this is the case, please contact our support team and we'll help you with this issue.